Frequently Asked Questions
Order and Payment
How do I make an order?
Click on the product in our online store and add it to cart. You may select the option of delivery or self-collection in the cart. Click checkout to enter your delivery and credit card details.
Alternatively, you may also email us or call us at +65 94315913 to make your order.
How do I know if my order is confirmed?
An email confirmation will be sent to you after the payment is verified.
Can I cancel my order after I have made the payment?
Once your order is confirmed, it cannot be cancelled. However, if you would like to postpone the delivery of your order, please contact us 3 working days in advance from the original delivery date.
Do you do custom arrangements/bouquets?
How do I care for the flowers?
Remove the wrapping and place the flowers in a vase filled with water. Trim the stems daily (about 1 - 2 cm) at a 45-degree angle and change the water daily. Keep them in a cool environment, away from direct sunlight and heat.
How long will the flowers last?
Cut flowers usually have a vase life of 3-5 days in our climate. Place your flowers in a cool environment, away from direct sunlight and heat, trim the stems and change the water daily to prolong their life.