Order and Payment

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How do I make an order? 

• Call or message us at +65 94315913 or email us at jansfloristry@gmail.com to make your order. 

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How do I know if my order is confirmed? 

• A text or email confirmation will be sent to you after the payment is verified.

 

Can I cancel my order after I have made the payment?

• Once your order is confirmed, it cannot be cancelled. However, if you would like to postpone the delivery of your order, please contact us 3 working days in advance of the original delivery date.

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Flowers

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Do you do custom arrangements/bouquets? 

• Yes, we do. Email us with at least 3 working days' notice. Alternatively, you can fill in the custom order form here.

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How do I care for the flowers? 

• Remove the wrapping and place the flowers in a vase filled with water. Trim the stems daily (about 1 - 2 cm) at a 45-degree angle and change the water daily. Keep them in a cool environment, away from direct sunlight and heat.

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How long will the flowers last?

• Cut flowers usually have a vase life of 3-5 days in our climate. Place your flowers in a cool environment, away from direct sunlight and heat, trim the stems and change the water daily to prolong their life.